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  Coronavirus (COVID-19) Update

26th March 2020

We hope you are all safe and well in these very difficult times.

Following the Government announcement on Monday 23rd March that "all non-essential shops must close", we would like to update you all on the situation.

As a pet shop, we are on the list of shops which can remain open, so that we can supply the essentials for keeping your pets healthy, like food, medications and essential items of equipment.

However, we need to do this in a responsible way. For this reason our livestock areas will be closed to browsing, but you will still be able to visit us to collect essentials from the dry goods area of the shop, including reptile foods.

We are now operating a temporary counter at the front of the shop, where we will ask you what you need and fetch it for you.

We are taking extra precautions including a regular cleaning schedule throughout the day, targeting all high-contact areas, as well as following the sensible government advice such as extra hand-washing, etc.

We will only be open 5 days per week, and will be CLOSED on Wednesday and Sunday from 25th March for at least the next 3 weeks or until further notice.

We will have a much reduced number of staff onsite during this time, who will have to devote much of their time to feeding and maintaining our livestock, so please bear with us if we are a little slower to answer emails and social media enquiries, we will try to get back to you as quickly as possible.

We are no longer performing water tests at this time.

If you do visit our premises, please observe the social-distancing space of 2m (6.5ft) to help protect yourself and others.

For those who cannot visit the store at this time, we do have a large number (over 2,000 items) of our dry goods available via the website. If you wish to order dry goods items which are not on the website, then the best way to contact us is by email or Facebook initially so that we can sort the order details before taking payment.

Unfortunately we cannot ship livestock currently, as the courier has temporarily suspended all livestock deliveries due to strain on the courier network.

Thank you and stay healthy!

   


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.Copyright © Wharf Aquatics 2006-2020.Wharf Aquatics, 65-67 Wharf Road, Pinxton, Nottinghamshire. NG16 6LH .Telephone: (01773) 861255 .Email: enquiries@wharfaquatics.co.uk
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